Our Customer Service Officers (CSOs) are the front-line contact for our communities. They can help with payments, take applications for various Council services and handle general enquiries received in person or by phone. Our CSOs solve more than 80% of enquiries themselves, referring the remainder to other council staff when required.
Our CSOs are here to provide helpful advice to residents and businesses, so if you have any questions regarding Council services please come and visit us at one of our three locations, call us on 07 885 0340, or email us.
- Tokoroa Council Building: 1-5 Torphin Crescent*
- Putāruru Council Office: 2 Overdale Street, Putāruru
- Tīrau iSite & Office: 'The Dog' State Highway 1
*Please note, the CSO team will soon be relocating to the refurbished Tokoroa Community Hub on Mannering Street (date TBC).
