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The Customer Service Officers (CSOs) are Council's front line contact for our communities. They deal with payments, take applications for various Council services and handle general enquiries received in person or by phone. Our CSOs solve more than 80% of enquiries themselves, referring the remainder to other council staff when required.
Our CSOs are here to provide helpful advice to residents and businesses, so if you have any questions regarding Council please come and see us, give us a ring on 07 885 0340, or email us here.
After hours services
Council provides 24 hour service for:
Contact Council on 07 885 0340 for normal and after hours services.
Council has an office in Tokoroa, a combined customer services and libraries branch in Putāruru, and in Tīrau we operate a Council agency out of the Tīrau Information Centre (The Dog).
- South Waikato District Council, Torphin Crescent, Tokoroa
Phone: 07 885 0340 Hours: Monday to Friday, 8am to 5pm (Opposite The Warehouse)
- Jim Howland Service Centre, Putāruru, Overdale Street, Putāruru
Phone: 07 883 7189 Hours: Monday to Friday, 8am to 5pm (Library hours differ)
- Tīrau Information Centre, Main Road, Tīrau
Hours: 9am to 5pm Phone: 07 883 1202 (Limited services available)
Your can also use the following form to make requests or send feedback