Food Complaints


To Report a Confirmed or Suspected Foodborne Illness

If you think you have a foodborne illness as a result of food you have purchased and eaten, report it directly to a Health Protection Officer at Waikato District Health Board. Please call on (07) 838 2569 for day time complaint, and 021 999 521 for after hours complaint.


To Make a Food Complaint to MPI

If you wish to report a food safety related concern to the Ministry for Primary Industry (MPI), other than a foodborne illness complaint, please phone 0800 693 721 or email

Examples include:

  • foreign objects in food
  • misrepresentation or mislabelling
  • food unfit for human consumption
  • food being sold past its ‘Use-By’ date (See date-marking fact-sheet) (FoodSmart website).


Page reviewed: 09 Jul 2015 1:24pm